Registrar of Registraire des
Imported Vehicles vehicules importes

RECALL DOCUMENTATION REQUIREMENT

Recall documentation can be obtained by calling the manufacturer's head office. We will also accept an internal system report from a U.S. dealership. All recall documentation from dealerships/manufacturers must contain the 17 alphanumeric Vehicle Identification Number (VIN) and be printed on letterhead or include the dealer stamp.
Please see below and/or our website at www.riv.ca for additional information and exceptions on how to obtain acceptable recall documentation for your vehicle.

Passenger Cars

Audi -Recall documentation can be obtained from head office by calling 1-800-822-2834 or we will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
BMW -Recall documentation can be obtained from head office by calling 1-800-831-1117 or we will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Chrysler. Recall documentation can be obtained on the internet at www .daimlerchrysler .ca or we will accept a VIP printout from a dealership on letterhead or with dealer stamp.
Ford -Recall documentation can be obtained from www.ford.com; head office by calling 1-800-392-3673 or we will accept an OASIS or Ford Confidential printout from a dealership on letterhead or with dealer stamp.
General Motors -Recall documentation can be obtained from GM Vintage Vehicle Services by calling 1-888-467-6853.
Honda, Acura -Recall documentation can be obtained from the internet at www.honda.com. You must register with the ownerlink, and print the recall specification page or printout/letter from a U.S. dealership on letterhead or with dealer stamp.
Jaguar -Recall documentation can be obtained from www.ford.com; head office by calling 1-800-452-4827 or we will accept an internal system report from a dealership on letterhead or with dealer stamp.
Mazda -Recall documentation can be obtained from head office by faxing the vehicle information to 1-734-930-2500 or we will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Mercedes-Benz -Recall documentation must be obtained from head office by calling 1-800-367-6372.
Mitsubishi -Recall documentation can be obtained from head office by calling 1-800-222-0037 or we will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Nissan -Recall documentation can be obtained from head office by calling 1-800-647-7261 or we will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Toyota- Recall documentation can be obtained from head office by calling 1-800-331-4331 or we will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Volkswagen -Recall documentation can be obtained from head office by calling 1-800-822-8987 or we will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Volvo -Recall documentation can be obtained from www.ford.com; head office by calling 1-800-663-8255 or we will accept an internal system report from aU .S. dealership on letterhead or with dealer stamp.

Multipurpose Passenger Vehicle
Motor homes, Buses, Trucks, Conversion Vans, Limousines or any other vehicle that require more than one manufacturer- Recall documentation must be obtained from both the original equipment manufacturer and the second stage manufacturer.

E &O.E.
March 12, 2007